At NOVEHA, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with our website. By using our services, you agree to the terms outlined in this policy.

Information We Collect

  • Personal Information: Name, email address, shipping address, and phone number provided when you place an order or subscribe to our newsletter.
  • Payment Information: Credit/debit card details and other payment methods used for transactions. These are securely processed through third-party payment gateways and are not stored on our servers.
  • Browsing Information: IP address, browser type, pages viewed, and other usage data collected through cookies and similar technologies to improve website functionality and user experience.

How We Use Your Information

  • Process Transactions: Fulfill and deliver your orders, and process payments.
  • Customer Support: Respond to your inquiries, provide updates, and handle complaints or feedback.
  • Marketing: Send promotional content (with your consent) and improve our marketing efforts based on customer preferences.
  • Website Improvement: Analyze usage patterns to enhance website functionality and user experience.
  • Security: Protect against unauthorized access, fraud, and other security threats.

Sharing Your Information

We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, and marketing campaigns; these providers are contractually obligated to protect your data. We may also disclose information where required by law, or as part of a merger, acquisition, or sale of business assets.

Data Security

Sensitive information, including payment details, is encrypted in transit using SSL technology, and we apply industry-standard measures to safeguard stored data. No system is completely secure, and personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Cookies and Tracking Technologies

Cookies are used to enhance your browsing experience, remember preferences, and analyze website traffic. You can manage or disable cookies through your browser settings, though disabling cookies may affect site functionality.

Your Rights

You have the right to access, update, or request deletion of your personal information, opt out of marketing communications, request a portable copy of your data, and restrict or object to certain processing. To exercise any of these rights, please contact us at support@noveha.com.

Changes to This Policy

NOVEHA reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website and updating the revision date below.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@noveha.com.

Last revised: September 2026